Supervisory & Management
The AGC is the recognized leader in training your field personnel and project managers to ensure your company’s long-term success. Developed and taught by industry professionals, these programs provide an intensive learning experience for those looking to advance their knowledge and career.
Supervisory Training Program
The Associated General Contractors of America’s Supervisory Training Program (STP) is a construction-specific training curriculum developed, updated and field-tested by and for contractors. Supervisory skill—or the lack of it—directly affects every company’s bottom line. You make your money in the field, and STP can help you improve your organization’s bottom line.
The comprehensive 6-course program focuses on the knowledge and skills that every supervisor must have to be an effective manager of people, time, equipment and materials.
Unit 1: Leadership and Motivation
This course will describe the value of effective supervision of workers and improve the construction supervisor’s ability to lead and motivate others.
- The dollars and sense of people in construction
- The role of the construction supervisor
- Helping people perform better
- Motivating and leading others
- Positive feedback
- Training and orienting crew members
- Teams and team building
- Leadership skills in action
Unit 2: Communication
This course presents a body of knowledge and skills that today’s construction supervisors need in order to be effective communicators on their job site.
- Effective communication
- Learning to listen
- Carrying on conversations
- Persuasion, negotiation, and confrontation
- Communicating with your crew
- Putting it in writing
- Meetings that work
- Electronic communication
- Improving communication
Unit 3: Planning and Scheduling
This course will help construction supervisors understand ways in which planning and scheduling saves time and money, while increasing quality in the construction process.
- Preparing the project plan
- Communicating the plan
- The critical path
- Computer use in scheduling
- Using the schedule on the jobsite
- Updating the construction schedule
- The schedule as documentation
- Using planning and scheduling
Unit 4: Contract Documents
This course will provide information about contract documents and construction law to help supervisors recognize the roles and responsibilities of all contracted parties, to develop an understanding of how contract documents can be helpful to solve problems and resolve conflicts, and to develop positive relationships between all parties in the construction process. Unit 4 explores:
- Introduction to contract documents and construction law
- Creating a positive environment through partnering
- Contractual relationships
- Contract forms and documents
- Managing general conditions
- Good documentation practices
- Differing site conditions
- Time impacts
- Negotiation of resolutions
Unit 5: Improving Productivity and Managing Project Costs
This course covers understanding how project estimates are compiled, how to compare actual project costs with those estimated and how to control costs to meet the estimate. This course also details how productivity is measured, how the supervisor plays a major role in increasing jobsite productivity and how a small increase in productivity can have a significant impact on the time and cost of a project.
- Construction estimates
- Who controls project costs
- Reporting and analyzing actual costs
- Planning for cost control
- Cost control strategies
- Labor cost variances
- Working with project partners
- Managing risk and loss potentials
- Cost control strategies
- Post-project evaluations
- Benchmarking construction productivity
- Improving productivity through pre-planning
- New skills for effective supervision
- Personnel management
- Equipment management for productivity improvement
- Jobsite productivity, planning and scheduling
- Quantifying lost labor productivity
- Record keeping, control, changes, and defect analysis
Unit 6: Risk Management and Problem Solving
This course will cover the roles and responsibilities of a construction supervisor in accident prevention and loss control.
- Safety leadership, communication and expectations
- Planning for site safety
- Site safety management
- Site security and protection
- Multi-employer jobsite safety
- Construction risk management
- Safety and human resources
- Regulatory procedures, record keeping and documents
- The CSF course is designed for aspiring front line leaders who are looking to learn the entry level management skills to lead construction activities.
- This course is the first step in the path to develop construction supervisors. This interactive course allows the building trades and craft workers to experience construction supervision techniques first hand and create a professional development plan to achieve personal career goals.
- This highly interactive course presents basic information about the skills and knowledge needed for successful construction supervision.
The 25 hour in-seat course consists of nine sessions.
- Team Management
- Project and Team Leadership
- Communication Skills
- Time Management and Project Scheduling
- Risk Management
- Construction Law and Contract Documents
- Problem Resolution
- Productivity and Cost Control
- Skills Development
Project Manager Development Program
The Project Manager Development Program (PMDP) for early-career project managers or those looking to move into such a role is a five-course program that covers the essentials of project management and provides a solid foundation for long-term career development.
PMDP participants are likely to have various titles depending on the kind of work they perform, the geographical location of their projects, and the size of their company. They may have titles such as assistant project manager, project manager, field engineer, project engineer, project administrator, etc. They may have experience as estimators, field personnel, project assistants, or office managers, and they may work in the heavy and highway sector, the commercial building sector, or in residential construction. They will most likely be early in their careers, have some post-high-school education, and less than two years of project-related experience.
Module 1: Estimating and Job Costing
This course will help early-career project managers gain awareness of how accurate cost information is critical to the success of the company through an understanding of different types of estimates, the link between design, estimating and project costs, and the importance of documentation and formatting.
Following successful completion of Module 1, participants will have the ability to:
- Identify the importance of an estimate
- Explain the different types of estimates
- Identify the importance of good documentation and consistent formatting
- Discuss how accurate cost information is critical to the success of the company
- Explain the link between design, estimating, and project costs
- Describe how equipment costs are developed and integrated into the estimate
- Describe how work by others is included in the estimate
- Discuss how general costs and overhead not assignable to a specific task are included in the estimate
Module 2: Contract Administration
This course will provide an understanding of how basic contracts are structured, how different types of contracts are used, and how project documentation relates to effective contracting for early-career project managers.
Following successful completion of Module 2, participants will have the ability to:
- Discuss how basic contracts are structured, the different types of contracts used in construction projects, and how project documentation relates to effective contracting
- Identify important contract law and language and how they are related to project risk
- Distinguish between agent and independent contracts, torts and contractual liability cases, and the difference between criminal and civil proceedings
- Identify how different project delivery methods use different contracting strategies
- Describe the process for contract amendments, changes, extensions, and final terms
- Defend the importance of dispute resolution and good-faith negotiation in resolving contract disputes
- Distinguish between partial and material breaches and understanding the significance of termination, bankruptcy, and breach of contract claims
Module 3: Project Administration
This course will assist early-career project managers in identifying the role pre-planning has in affecting the success of a project and furthering their understanding of the different areas of planning for the construction phase of the project.
Following successful completion of Module 3, participants will have the ability to:
- Discuss how pre-project planning affects the potential success of a project
- Identify the different areas of planning for the construction phase of a project
- Describe how building codes, permits, reviews, and inspections have the potential to impact a construction project
- Identify the importance of scheduling, including the importance of purchasing long-lead items
- Describe the basics of the Uniform Commercial Code and material handling risks
- Discuss the importance of document control, including submittals, RFIs, and shop drawings
- Explain the importance of project closeout and warranty management
Module 4: Risk Management
This course will help early-career project managers gain insight into the types and sources of risk, techniques for managing risk, the basics of insurance and bonding and how quality control/quality assurance plans help mitigate performance risk.
Following successful completion of Module 4, participants will have the ability to:
- Explain how risk changes over the different phases of a project
- Discuss the types and sources of risk in the construction phase of a project
- Identify techniques for managing risk, specifically risks that are the contractor’s primary responsibility
- Describe how the scope and nature of risk management may vary based on project contracting method
- Identify the importance of warranty periods and liability tails
- Discuss the basics of insurance and bonding
- Explain the importance of documentation in controlling risk
- Describe how quality control/quality assurance plans help mitigate performance risk
- Identify the risks created through drug use, sexual harassment, and discrimination
- Explain how risk and profit are related
- Describe how different parties view risk on a project
Module 5: Leadership
This course will assist early-career project managers to distinguish between leading and managing, develop techniques for motivating and negotiating solutions, managing change, and broaden their awareness ethical standards and professional responsibilities.
Following successful completion of Module 5, participants will have the ability to:
- Identify the difference between leading and managing
- Describe the importance of communication in effective leadership
- Use techniques for motivating team members and negotiating solutions
- Explain ethical standards and professional responsibilities
- Defend the importance of teamwork
- Identify the basics of leadership tasks
- Recognize the role of the human resource function in organizations
- Identify coaching and mentoring opportunities
- Describe the importance of marketing and leaving customers satisfied through successful project closeout
- Explain how to effectively manage change
- Describe how to achieve a healthy balance between work and family
PMDP is a nationally recognized training standard. Individuals who complete all five PMDP courses will receive an AGC Project Manager Development Program Certificate of Completion.
Construction Project Manager Course
Take your project management skills to the next level with AGC's Construction Project Manager Course. This six-day course is for seasoned project managers looking to advance their leadership abilities, discover new strategies and learn tactics for handling short and long term job responsibilities, and network with industry peers and construction professionals. LEARN MORE
Advanced Management Program
Strategic, Resourceful and Decisive!
For construction leaders on the rise, no program provides a more comprehensive, uniquely focused program than AGC's Advanced Management Program (AMP).
Held just one time each year, this exclusive six-day program grounds construction industry executives in the essential skills and techniques required to successfully lead an organization. LEARN MORE